Frequently Asked Questions

• Road Registered vehicle (Has a number plate)

• Drives on the road (not the footpath)

• You need an car license to drive

• Only 1 adult can ride on the bike

• The closest thing to a motorbike you can ride with a car license

• You cannot drive on the footpath 

• Max speed is 50km/h

• You need co-ordination, balance and road sense 

• You can take it to West Point

• Still not sure what this is? UBCO 2×2

• Its a bicycle with a little e- help when you pedal

• Rides on the footpath, only on road where no other option

• Only 1 adult can ride on the bike.  You can carry a child (max 40km) on the back seat if they are able to hold on to the adult.

• Wherever possible you will ride o the footpath

• You need co-ordination and balance and be able to ride a bicycle

• You cannot take it to West Point

• Still not sure what this is? RemiDemi

It is a road registered vehicle like a 50cc scooter/vespa/moped but electric. Road registered means it has a number plate so your driving on the road with other traffic. Have a look at our bike page for more info

Its exactly like riding a bicycle except when you pedal you can add as much assistance from the motor as required. This means you can get some help up those Maggie hills. There is no throttle you use the peddals and the + – to get more or less help. You still have to peddal to get moving. Have a look at our bike page for more info

No the UBCO bikes are registered as single seater.  The UBCO 2×2 is only for single drivers with an open drivers licence

there are 2 bikes available with rear padded seats and 1 baby seat available.  The child on the rear seat will need to be under 40kg and be old enough to hold onto the adult.  It is just a comfy seat there are no straps.  There are pegs for the child to put their feet with guards to block the wheel.

Pick up is between 8am adn 11:30am.  If you are coming from Townsville please catch no later than the 10:30 ferry

If you hire the UBCO Electric Scooter No you can either hire from 8am-5pm or extend your time to 8pm for a later finish and enjoy a West Point Sunset.  If you hire the RemiDemi e-bike then YES you can hire for up to 7 days

The only way to book is online through our website. This is the the most secure and efficient way. No paper and less time at pick up

Your credit card details are held as security.  To reduce your excess you can select this option at checkout.  Customers paying by apple pay or google pay will have a $120 hold applied

If you need to cancel more than 24 hours before you can do this yourself using the information provided in your confirmation email

If this is more than 24hours before the hire you can do this yourself using the information provided in your confirmation email

We recommend that each individual or family group books their bikes separately. Your card details are stored against your booking so you would be taking responsibility for any insurance or damage that may occur. We also really want all participants to read and understand exactly what they are hiring and be confident especially when hiring the UBCO electric moped/Scooter/Postie Bike. This is especially important for anyone in the group who has not had experience riding a 50cc scooter or motorbike in the past. If you still want to go ahead with a group booking then you will need to gather all of the groups drivers license numbers and ensure that they all agree to and understand the waver. Thanks

If you hire the UBCO Electric Scooter YES If you hire the RemiDemi e-Bike NO

If you hire the UBCO Moped and select the 8pm drop off then YES all other options is a NO

You cannot go to West Point. On arrival we will show a map with different areas highlighted and advise what to expect. For the easiest carefree riding Arcadia and Nelly are the cruizy areas with ample footpaths. Subject to your level of fitness and ability there are some areas of the island that are narrow, winding which may not be suited so some riders.

The Forts, snorkeling, Hawkings Lookout, Bremmer Point Rock Wallabies and if you want to experience a West Point Sunset choose the extended time hire on our electric moped/scooter option,