Frequently Asked Questions

It is a road registered vehicle like a 50cc scooter/vespa/moped but electric. Road registered means it has a number plate so your driving on the road with other traffic. Have a look at our bike page for more info.  The make of the vehicle is a New Zealand designed UBCO 2×2 a tough and well designed working utility vehicle.

Its exactly like riding a bicycle except when you pedal you can add as much assistance from the motor as required. This means you can get some help up those Maggie hills. There is no throttle you use the peddals and the + – to get more or less help. You still have to peddal to get moving. Have a look at our bike page for more info

No the UBCO bikes are registered as single seater.  The UBCO 2×2 is only for single drivers with an open drivers licence

There are 2 pedal assist bikes available with rear padded seats and 1 baby seat available.  The child on the rear seat will need to be under 40kg and be old enough to hold onto the adult.  It is just a comfy seat there are no straps.  There are pegs for the child to put their feet with guards to block the wheel.

Pick up is between 8am adn 11:30am.  If you are coming from Townsville please catch no later than the 10:30 ferry. 

We are not open after 11:30am for pickup and do not do half day hire.  If you only have an afternoon to explore the Island we suggest that you catch the bus to the Forts Walk, return past Alma and Geoffery Bay and then walk back to the Ferry terminate from there.

If you hire the UBCO 2×2 Electric Scooter No, it is single day only.  You can select the 8pm drop off option to enjoy the West Point Sunset. 

If you hire the RemiDemi pedal assist bicycle then YES you can hire for up to 7 days

The only way to book is online through our website. This is the the most secure and efficient way. No paper and less time at pick up

Your credit card details are held as security.  To reduce your excess you can select this option at checkout.  Customers paying by apple pay or google pay will have a $120 hold applied

If you need to cancel more than 24 hours before you can do this yourself using the information provided in your confirmation email

If this is more than 24hours before the hire you can do this yourself using the information provided in your confirmation email

We recommend that each individual or family group books their bikes separately. Your card details are stored against your booking so you would be taking responsibility for any insurance or damage that may occur. We also really want all participants to read and understand exactly what they are hiring and be confident especially when hiring the UBCO electric moped/Scooter/Postie Bike. This is especially important for anyone in the group who has not had experience riding a 50cc scooter or motorbike in the past. If you still want to go ahead with a group booking then you will need to gather all of the groups drivers license numbers and ensure that they all agree to and understand the waver. Thanks

The weather in North Queensland is very hot and extremely humid over the summer months.  It can also rain heavily at times.  The West Point Road is often flooded and the roads are wet.  Magnetic Island Roaming prefers beautiful weather for our customers and so we will be closed during these hot months taking a break.

If you hire the UBCO Electric Scooter YES If you hire the RemiDemi e-Bike NO

If you hire the UBCO Moped and select the 8pm drop off then YES all other options is a NO

You cannot go to West Point. On arrival we will show a map with different areas highlighted and advise what to expect. For the easiest carefree riding Arcadia and Nelly are the cruizy areas with ample footpaths. Subject to your level of fitness and ability there are some areas of the island that are narrow, winding which may not be suited so some riders.

The Forts, snorkeling, Hawkings Lookout, Bremmer Point Rock Wallabies and if you want to experience a West Point Sunset choose the extended time hire on our electric moped/scooter option,